Insights

Last week, we, like many of our clients, paused our external communications. In the early days of what has become a national and sustained movement for change, it felt essential to ensure that the most important voices — Black voices — were heard loud and clear without interference.

Internal communications went on, of course, and the best statements to employees directly acknowledged the systemic injustices in this...

Yesterday’s release of data on the AmLaw “second hundred,” the firms ranked from 101 to 200 on American Lawyer magazine’s list of the country’s largest law firms, was something like the opening of a time capsule. The 2019 results measured for the list aren’t terribly old, but they are jarringly out of context in the present moment. Still, there was plenty to learn...

Deb has spent most of her waking hours the past several weeks counseling clients on how the strategic decisions they make now will echo through the next few years and beyond. Every management decision sends a message to your clients, your attorneys and your competitors. What message do you want to send? Click here to read Deb's Insights piece....

I spent September 11, 2001, and many, many long hours afterward, working in the newsroom at the Chicago Sun-Times.

I’ve had many occasions, since then, to think about the work my incredible colleagues did there, and in similar newsrooms across the country, during those extraordinary times. Much of what I know about communication and leadership was shaped by that early experience of navigating the awesome responsibility of helping people make sense of a world that changed in an...

In a cultural moment that shows little tolerance for neutral players beholden only to the interests of their clients, law leaders face uncomfortable conflicts and big decisions about what it means to be a moral actor in 2020. Here’s how to face them head-on. It’s an old American truism that “doing well” is incompatible with “doing good,” but, in 2020, that belief has been overturned by the movement toward greater corporate social responsibility and the expectation,...