Insights

We’ve been hearing from some law leaders who have been surprised to learn that not all the employees of their firms are on the same page about when in-office work can and should safely resume. While many partners are champing at the bit to get back to normal, others continue to face challenges at home that make “normal” impossible. A third cohort reports having found a new rhythm and efficiency in working from home and does not relish going back to normal.

Last week, we, like many of our clients, paused our external communications. In the early days of what has become a national and sustained movement for change, it felt essential to ensure that the most important voices — Black voices — were heard loud and clear without interference.

Internal communications went on, of course, and the best statements to employees directly acknowledged the systemic injustices in this...

Pivot should be at the center square of your COVID cliché bingo card. The prevailing wisdom is that the businesses likely to survive and thrive in the disruption that is the new normal are those with the agility to move to a Plan B. (Bingo!) And while, yes, it is extremely awesome that craft distilleries are making hand sanitizer instead of whiskey right now, it’s less than clear what...

Deb has spent most of her waking hours the past several weeks counseling clients on how the strategic decisions they make now will echo through the next few years and beyond. Every management decision sends a message to your clients, your attorneys and your competitors. What message do you want to send? Click here to read Deb's Insights piece....

In a cultural moment that shows little tolerance for neutral players beholden only to the interests of their clients, law leaders face uncomfortable conflicts and big decisions about what it means to be a moral actor in 2020. Here’s how to face them head-on. It’s an old American truism that “doing well” is incompatible with “doing good,” but, in 2020, that belief has been overturned by the movement toward greater corporate social responsibility and the expectation,...