Insights

Fourteen months into the pandemic, email overwhelm is a major sources of stress and fatigue for remote workers. It was never easy...

Is an Overreliance on Performance Metrics Steering Your Firm in the Wrong Direction? The last few years have offered any number of object lessons in how different people, faced with the same information, can come to radically different, even opposing, conclusions about what that information means. Still, as leaders, we frame our decisions as being “data driven” or “evidence based” as a way of signaling that they should be beyond dispute. The legal press is full of stories...

By Adam Grant Humans are creatures of habit, and our habits of thought are no exception. At work, these rote behaviors and “best practices” can facilitate efficient training and delivery of services, but when we hold too tightly to the comfort of what we think we know, we eliminate the possibility of change and growth. Being good at thinking — as so many bright lawyers are — can make us worse at rethinking because our certainty makes us ever blinder to our...

In a cultural moment that shows little tolerance for neutral players beholden only to the interests of their clients, law leaders face uncomfortable conflicts and big decisions about what it means to be a moral actor in 2021. In the past year, and especially in the past few weeks, we've seen law firms lining up to 

While spring has brought the promise of widespread vaccination, the light at the end of the tunnel is still a long way off for many parents working in your law firm. Whether their children have been able to attend school in person or had to learn remotely, the end of the school year is on the horizon, and that means the end of most structured activity outside the few camps with the space to operate in person. That means employees of your firm will continue to...