Crisis Preparation: The Important Work No One Wants to Do
Most law firm leaders have given at least some thought to how they would respond when blindsided by a damaging news story, lawsuit or other event that brings unwanted attention to their firm. Unfortunately, too many of them engage in that reflection at 2 a.m. in a cold sweat, then go back to sleep and forget all about it.
Planning for a crisis costs time and money, and to the more superstitious among us it may feel like tempting fate. But time and again, organizations that are able to...