Insights

Even as the global pandemic continues to present law firms and their business clients with new challenges and questions, the essential work of traditional areas of practice goes on.

Intellectual property portfolios must still be managed and protected, employee handbooks must still be updated to include guidance around the latest Supreme Court decisions (such as the

The work of law firm media relations has always been tricky. Connecting attorneys, many of whom are inclined to be reticent about their work, to reporters, many of whom are inclined to view silence as an admission of wrongdoing, is a fraught sort of matchmaking, even in the best of times.

Today, though, with lawyers working remotely and reporters facing furloughs and layoffs, it’s even harder to arrange the conversations that build “trusted source” relationships and get...

Where do your clients and prospects turn for trusted information on their industry? Which newsletters and trade journals do they receive? What commentary do they read?

We have been surprised to see how many attorneys struggle to answer these questions. Identifying the media diet of prospective clients produces important opportunities, such as:

Building common ground. Knowing which publications your prospects respect creates an opportunity for connection around...

Even as some law firms are beginning to return to the office for important meetings and court proceedings that must be conducted in person, many attorneys and the corporate clients they serve are continuing to work remotely. Certainly we are many months away from a time where it would feel appropriate to invite a client or prospect to lunch.

Attorneys who have always conducted most of their networking through social activities may be feeling a bit lost as to how to stay connected to...

How important are the attorney bios on your firm website?

“Seventy-eight percent of in-house counsel rely on attorney bios when researching and hiring outside counsel.”

Seventy-eight percent! In fact, the only thing they rely on more than bios are personal recommendations. And yet firms continue to take a . . . shall we say unscientific approach to creating this content.

Not all...