Insights

Leaders may be getting better about acknowledging that managing multiple deadlines and heavy workloads takes a toll on their employees’ wellbeing. But mitigating burnout requires more than increased awareness. Harvard Business Review recently emphasized the importance of taking early action to prevent burnout. The key is to not ignore the subtle signs —...

Substance misuse among lawyers is an open secret. Attorneys have written books about it, and media outlets cover how substance misuse affects lawyers’ ability to do their jobs.

But while raising the visibility of this problem is an important first step,...

You may have seen the LinkedIn petition urging the ABA to stop using the term “non-lawyer.” It’s sparking conversation across the legal profession, and

Most law firms’ employees and clients are a blend of four generations: Boomers, Gen Z-ers, Gen X-ers and Millennials. Communicating effectively with digital natives and non-digital natives is among the challenges of intergenerational workplaces.

Communicators and marketers can help firm leaders build a framework to bridge generational gaps. Ragan has...

Annual performance reviews are out, and daily feedback is in. With a new generation of leaders shaping how employee performance evaluations are conducted, the Wall Street Journal recently looked at companies that are replacing annual reviews with real-time assessments. The idea is to help employees be more productive by giving them opportunities to make...