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American Lawyer reporter Dylan Jackson recently wrote about how the lack of transparency around origination credit — most firms don’t even have written policies for how it is awarded — harms lawyers from underrepresented groups and drives turnover. If up-and-coming...
Deborah Knupp is the Managing Director of GrowthPlay, a research-based sales effectiveness consulting and training firm. She has 30 years of experience as a business development expert working with leaders in the legal, manufacturing, accounting and financial services to align their people and business objectives to create cultures based on the...
Given that the legal industry is at least a decade behind the rest of the work world in acknowledging and attempting to address important cultural problems, I guess we should be grateful that legal publications and conferences now promote a steady stream of content designed to support women in their heroic battle against imposter syndrome. The problem is, the way this "syndrome" is framed — an individual problem that mostly women must overcome — is awfully...
Jeanne Hammerstrom is the Chief Marketing Officer of Benesch and has firm-wide responsibility for business development, client service and marketing communications. Jeanne is a frequent speaker and writer for the legal marketing industry.
When you consider the benefits of collecting and acting on feedback from your clients — the ability to preserve valuable relationships, spot potential problems and address...
