Category: Leadership

De Novo Exclusive: “Are You Making the Most of Client Feedback?” by Benesch CMO Jeanne Hammerstrom

October 18, 2021
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Jeanne Hammerstrom is the Chief Marketing Officer of Benesch and has firm-wide responsibility for business development, client service and marketing communications. Jeanne is a frequent speaker and writer for the legal marketing industry.

When you consider the benefits of collecting and acting on feedback from your clients — the ability to preserve valuable relationships, spot potential problems and address...

Men Don’t Think There’s a Problem. And That’s a Problem

August 23, 2021
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Are you a male law firm leader comparing notes with other male law firm leaders about the state of gender equity at your firm? If so, you are probably feeling pretty positive about the progress you’ve made in elevating women to more influential positions and increasing women’s access to opportunity. To be specific, 84% of men in the legal industry “believe their firm has succeeded in promoting women into positions of leadership,” and 88% of men said gender...

De Novo Exclusive: “What Really Motivates People?” by IL Lt Gov’s Chief of Staff Charles Watkins

May 17, 2021
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When it comes to motivation, law firm leaders often think in terms of carrots and sticks. But Charles WatkinsChief of Staff for Illinois Lieutenant Governor Juliana Stratton, knows from his long career in public service and politics that it takes more than just rewards and penalties to bring out the very best in people. Charles writes about how he motivates his team in an article for