Insights

For consumer-facing law firms, getting a bad review on Yelp or Avvo from an angry client can be an upsetting experience. No one wants to leave a client unhappy, and firms are right to worry that the public display of dissatisfaction may damage their reputations and turn off potential clients. According to BrightLocal’s consumer review survey, in 2020, 87% of consumers read reviews before choosing a local...

As the legal industry closes out a month dedicated to celebrating the contributions of Black attorneys, we want to highlight three organizations Page 2 has been privileged to work with and learn from. And it is with more than a little hometown pride that we note they all have Chicago roots!

When Claudette Colvin and, later, Rosa Parks were arrested for refusing to recognize Alabama’s law segregating buses, the Montgomery Bus Boycott began. In each of their cases, a 24-year-old man fresh out of law school named Fred Gray, who had recently moved back to his hometown to “

2021's first don't-miss legal media series is Bloomberg Law's 

By Mariana Mazzucato In taking a deeper look at law firm compensation models this month, we have been thinking about how firms define “value,” and how that definition drives their business strategy. Economist Mariana Mazzucato explores who really creates wealth in our world, and how we define value — yes, there is more than one way — in her book, “The Value of Everything: Making & Taking in the Global Economy.” Mazzucato claims that in our current stage of...