De Novo Exclusive: “Where Does Good Culture Come From?” by GrowthPlay Founder Deborah Knupp

November 8, 2021
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Deborah Knupp is the Managing Director of GrowthPlay, a research-based sales effectiveness consulting and training firm. She has 30 years of experience as a business development expert working with leaders in the legal, manufacturing, accounting and financial services to align their people and business objectives to create cultures based on the...

The Case Against “Imposter Syndrome”

October 25, 2021
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Given that the legal industry is at least a decade behind the rest of the work world in acknowledging and attempting to address important cultural problems, I guess we should be grateful that legal publications and conferences now promote a steady stream of content designed to support women in their heroic battle against imposter syndrome. The problem is, the way this "syndrome" is framed — an individual problem that mostly women must overcome — is awfully...

De Novo Exclusive: “Are You Making the Most of Client Feedback?” by Benesch CMO Jeanne Hammerstrom

October 18, 2021
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Jeanne Hammerstrom is the Chief Marketing Officer of Benesch and has firm-wide responsibility for business development, client service and marketing communications. Jeanne is a frequent speaker and writer for the legal marketing industry.

When you consider the benefits of collecting and acting on feedback from your clients — the ability to preserve valuable relationships, spot potential problems and address...

How Remote Mentorship Can Help Firms Meet Big Goals

October 12, 2021
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Since the delta variant struck and it became clear that a quick and uniform return to the office was not going to happen anytime soon, many legal industry leaders have expressed concern about what will happen to the summer associates and other early career-attorneys who are just getting started. How can firms possibly give them the kind of mentoring past generations of attorneys have experienced?

The answer to that question is, of...